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FIXSTORY DTLA

Disassembled iPhone parts — FIXSTORY iPhone repair in Downtown Los Angeles

iPhone & Samsung Phone Repair
in Downtown Los Angeles

call 424-270-4369
5.0★ on Google · 200+ Reviews
timer iPhone Screen Repair 15 Mins

We Repair All Major Brands

FIXSTORY technician repairing a PS5 HDMI port under a microscope at the Downtown LA shop
Downtown LA

Why FIXSTORY?

We prioritize quality, transparency, and speed. Located in the heart of DTLA, we are your local tech experts committed to honest service.

Get a free diagnosis
Get a free diagnosis
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Experienced Technicians

Certified experts for all major brands, from iPhone screens to MacBook logic boards.

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Fast Turnaround

Most repairs are done the same day. iPhone screens in about 15 minutes.

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Premium Parts

Top-tier parts for original performance and long-lasting results.

payments

Transparent Pricing

Free diagnosis, no hidden fees. You approve the price first.

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Wide Brand Range

Apple, Samsung, Google, PS5, Xbox, Nintendo Switch, laptops, and more.

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Data Stays Private

We fix the hardware, not your files — your photos, messages, and accounts stay untouched.

Our Repair Process

Simple, transparent, and fast. We've streamlined our process to get you back online.

Step 01

Diagnosis

Free inspection. We check your device and explain the issue clearly.

Free · ~10 min
Step 02

Quote

Upfront pricing. No hidden fees. You approve the cost before we start.

Instant
Step 03

Repair

Certified technicians, premium parts, done right the first time.

15 min – same day
Step 04

Pickup

Ready to go. Pick up your device and enjoy our warranty.

Walk-in · No appointment

Frequently Asked Questions

How long does a repair take?

For iPhone screens, repairs are typically completed in just 10 to 15 minutes. For Samsung devices, the process requires about 1 to 2 hours to ensure perfect bonding. We respect your time and aim for the fastest quality service.

Do you use genuine parts?

We offer different grades to fit your budget and needs. We stock Genuine OEM parts for factory-standard quality, as well as high-quality Premium Aftermarket options. Our technicians will clearly explain the differences so you can make an informed choice.

Is the data preserved during the repair?

In most cases, your data remains intact throughout the repair. That said, we always recommend backing up your device beforehand as a precaution — unexpected issues can occur during any repair process, and we want to make sure your valuable data is protected regardless.

Do you need my device passcode?

Yes — a passcode is required to run a full function test after repair. If you prefer not to share it, we can still complete the repair, but we won't be able to verify all functions are working properly, which means we cannot offer a warranty for issues discovered afterward.

Do you offer a warranty on repairs?

Yes! All repairs come with a warranty on parts and labor. If the same issue reoccurs after your repair, bring it back and we'll take care of it. Warranty coverage varies by repair type — ask our technician for details at drop-off.

Can you fix a water-damaged phone or laptop?

Yes — we handle water and liquid damage for iPhones, Samsung Galaxy phones, iPads, and MacBooks. The sooner you bring it in, the better the chances of recovery. Do not charge or turn on the device after it gets wet — bring it to us right away for the best outcome.

How much does a repair cost?

Pricing varies by device model and repair type. We offer a free diagnosis — walk in and we'll assess your device at no charge, then give you an upfront quote before any work begins. No hidden fees, ever.

Do you repair PS5, Xbox, and Nintendo Switch?

Yes! We repair PS5, Xbox Series X/S, and Nintendo Switch. Common services include HDMI port repair, overheating and fan cleaning.

Verified Quality

Certified Pre-Owned
Apple Devices

Looking for an upgrade or a replacement? Every pre-owned iPhone, iPad, and MacBook we sell is fully tested, unlocked, and in great condition — at a fair price, with our warranty behind it.

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30-Point Inspection

Every device is manually tested by our experts.

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Fully Unlocked

Ready to use with any carrier worldwide.

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Free Screen Protector

Professional installation included with every phone.

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Free Charger & Cable

Premium charging set provided with your purchase.

What Our Customers Say

Recent feedback published on independent review platforms.

View Google reviews
Smiling customer portrait — Raymond H., FIXSTORY DTLA review

Fast and Friendly Service

Raymond praised the fast, friendly service and said the technician clearly knew how to solve the problem.

Smiling customer portrait — Anaya S., FIXSTORY DTLA review

Immediate Professional Help

After a camera-protector replacement went wrong, Anaya brought the phone in and received immediate professional help.

Restored Right Away

Val said the shop quickly restored her father’s iPhone after a drop caused the phone to freeze.

Smiling customer portrait — Val B., FIXSTORY DTLA review

Exceptionally Kind Service

Samantha highlighted the exceptionally kind customer service, quality work, and positive in-store experience.

Smiling customer portrait — Samantha B., FIXSTORY DTLA review

Visit Our Store

Walk-ins welcome! We are located in the heart of Downtown LA.

Downtown Los Angeles

810 S Flower St, Suite BLos Angeles, CA 90017 · Between 8th St and 9th St

Operating Hours

Mon-Fri10:00 AM - 06:00 PM Sat10:00 AM - 05:00 PM SunClosed

Parking Instructions

Alley Parking

The alley is on the left side of our store. No marked lines — feel free to park in any empty spot.

* Street parking and public structures are also available.

Call FIXSTORY

424-270-4369

Quick estimate over the phone.

Service Area

Serving Downtown LA and neighborhoods within about 5 milesAreas We Serve Downtown LA + 5 mi

A 2-minute walk from the 7th St/Metro Center station. Most of our customers come from the Downtown LA neighborhoods and nearby areas below.

  • Financial District
  • Bunker Hill
  • South Park
  • Fashion District
  • Historic Core
  • Arts District
  • Little Tokyo
  • Chinatown
  • Koreatown
  • Westlake
  • Pico-Union
  • University Park (USC)
  • Exposition Park
  • Echo Park
  • Silver Lake
  • Boyle Heights
  • Mid-Wilshire
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